Chalkfolio

Refund & Cancellation Policy

Last updated: October 2026.

How refunds work. Pro is a digital subscription. Refund requests are handled through our payment provider, Stripe, which shows as Link. You can contact Link support, or email us. Link reviews refund requests made within 60 days of purchase, for example if you did not receive Pro, it is significantly not as described or does not work, or a charge was duplicated or unauthorized. Link does not review change-of-mind requests or renewals you did not cancel before your billing date. Where the law gives you a refund right, that applies too. If a payment is refunded in full, your subscription is cancelled and Pro ends right away. A partial refund does not end Pro. Link's own refund policy also applies. If it is more generous than ours, Link's policy applies.

Cancel any time. Go to Settings › Plan and choose Manage subscription, which opens Stripe's customer portal, or sign in to your Link account. You keep Pro until the end of the period you already paid for, and you are not charged again. This is the same for monthly and yearly plans.

Renewals. Plans renew automatically. Cancel before your billing date if you do not want to renew. Settings › Plan shows your next billing date and amount.

Mistakes. If you were charged twice, or Chalkfolio does not work as described, tell us. We try to fix it first. If we cannot fix it within a reasonable time, we refund the charge.

How to ask. Contact Link support, or email support@freedomdigital.io from the email on your account. Stripe sends approved refunds to your original payment method. How long your bank takes to show it is up to the bank. Please contact us or Link support before you dispute a charge with your bank, so the problem can be fixed first.

When Pro ends. At the end of the period you paid for, your account returns to Free. You choose which one league format stays Free. Matches outside the Free limits are hidden, not deleted, and come back if you subscribe again. Before and after Pro ends, the app offers to export your matches to Excel, including hidden ones.

Deleting your account. Deleting your account cancels your subscription automatically. It does not by itself refund a payment already made.

Where this applies. This policy covers purchases made on the web through Chalkfolio.